The Fourth Revolution: Preparing for a New Kind of Customer Relationship in the
Facebook Era
Approximately once a decade, a radical new technology emerges that fundamentally changes the business landscape. In the 1970's this was mainframe computing; in the 1980's, it was the PC; in the 1990's, it was the World Wide Web of information. Today, it's about the World Wide Web of people and the power of social sites like Facebook, Twitter, and Linkedin.
In every case, regardless of prior competitive dynamics, businesses that understand and appropriately adopt the technology win, while those that fail to do so, lose. Join the PMA as we delve into the new rules for customer engagement, interactions, and relationships.
AGENDA & SPEAKERS
|
|
Keynote Opening Speaker Clara Shih, Author of "The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, Sell More Stuff.”
". . .Shih draws upon her experience... to explain how you can use Facebook and other social networks for business." --The New York Times, March 29, 2009 |
Our robust day at Google’s New York Headquarters includes:
- Case studies on social media to launch a brand, on mobile marketing to connect targeted consumers internationally; on search to replace traditional marketing disciplines
- Insights framed by brand marketers, leading agencies, and retailers
- Practical approaches to digital marketing like mobile incentives and using CRM/database marketing that you can use the next day
Hear the best digital marketing minds share their hard-won experience, insights and future thinking.
Members: $495.00
Non-Members: $695.00